Who can use Flashback
You must be at least 13 years old to create a Flashback Cloud account. If you are under the age of legal majority where you live, a parent or legal guardian must approve your use. Do not use Cloud if local law does not allow you to enter this agreement.
Local recording can be used without an account. You are responsible for following game rules, platform rules, workplace or school policies, and recording-consent laws that apply to you.
Your account
Cloud accounts currently connect through Discord. Keep access to that Discord account secure and tell us promptly if you believe the Flashback connection has been compromised. You may not sell, transfer, automate, or share access to a Cloud account.
Local capture and Cloud
Replay recording, screenshots, editing, and local organization happen on your PC. Cloud uploads occur only when you choose an upload action. Uploading creates a separate hosted copy and does not replace your local file.
Unlisted means the clip is not intended for public discovery, but anyone with the link may be able to view and reshare it. Treat an unlisted link as shareable, not secret.
Your content
You keep ownership of content you upload. You give Flashback a limited, worldwide license to store, copy, format, display, transmit, cache, and make poster images from that content only as needed to operate, secure, and improve the Cloud service and respond to lawful requests. This license ends after deletion, subject to short-lived backups and legal holds.
You confirm that you have the rights and permissions needed to record, upload, and share the content, including voices, music, names, and personal information it contains.
Acceptable use
You must follow the Acceptable Use Policy. In particular, do not upload illegal, infringing, exploitative, threatening, non-consensual intimate, malicious, or privacy-invasive material. Do not use Flashback as general file hosting or attempt to bypass quotas, security checks, rate limits, or access controls.
Paid plans
Paid Cloud plans renew monthly until canceled. The price, included storage, file limits, billing period, and any applicable tax are shown before checkout. You can cancel through the billing portal; cancellation takes effect at the end of the paid period unless law requires otherwise.
Except where law requires a refund, charges for a started billing period are non-refundable. We will give reasonable advance notice of a price change that applies to a future renewal. If payment fails, access to additional uploads may be limited while you fix billing; existing content is handled under the retention policy. The Billing, cancellation, and refunds page explains the process.
Removal and suspension
You can remove individual shared clips or request Cloud account deletion in the app. We may block content or suspend an account when reasonably needed for security, abuse prevention, legal compliance, nonpayment, or a material breach of these terms. When practical, we will explain the reason and provide a way to contact us.
Account deletion disables links promptly and normally removes active Cloud content within seven days. A narrow legal or safety hold can delay deletion of the affected material.
Copyright
Respect copyright and other intellectual-property rights. The copyright notice process and designated-agent status are described on the Copyright page. We may remove material and terminate repeat infringers when appropriate.
Service changes
Flashback is still evolving. We may change limits, features, or free availability to keep the service reliable and financially sustainable. We will not reduce an already-paid entitlement during its paid period without a remedy required by law. Cloud may be paused during security incidents, maintenance, or provider outages.
No warranty
To the extent allowed by law, Flashback is provided as is and as available. We do not promise that every game, device, network, link preview, or uploaded file will work without interruption. Keep your original clips and any material you cannot afford to lose.
Limits on liability
To the extent allowed by law, Flashback is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, or lost opportunities. Flashback's total liability for a Cloud claim is limited to the greater of US $100 or the amount you paid for Cloud in the twelve months before the event. These limits do not apply where the law does not allow them.
New Mexico law
These terms are governed by New Mexico law and applicable federal law, without regard to conflict-of-law rules. Claims that cannot be resolved informally may be brought in a court with jurisdiction in New Mexico. Nothing here removes consumer rights that cannot legally be waived.
Changes and contact
Material changes will be posted with a new version date and, when appropriate, shown before the next Cloud sign-in. Continued use after a change takes effect means you accept the revised terms.
Contact [email protected] with terms questions.